We were so blessed to have Wendy Konemann from Peacewise teach us this powerful tool to stop the dance of conflict, take responsibility for our own contributions to conflict, and how to apologise properly.
Address everyone involved
Avoid if, but, and maybe
Admit specifically
Acknowledge the hurt
Accept the consequences
Alter your behaviour
Ask for forgiveness
Who do you need to apologise to? Use this tool to prepare a genuine apology and then take the courageous step to actually apologise to that person.